Nile Cruise Terms and Conditions

Terms...

Below you will see our:

1) Terms and Conditions

2) "Your Information and Privacy" Statement

3) Our Prices and Availability Statement

4) Our Accessibility Policy




Terms and Accessibility

Nile Cruises 4u is a trading name of Instant Holidays which is a member of ABTA with membership number F4247. Our parent company, Future Travel Limited, also holds an ATOL with number 5704. As such we are fully bonded according to ABTA's rules and abide by ABTA's Code of Conduct. ABTA protection applies to services supplied by Future travel Limited Ltd but does not apply to services featured on this website that are provided by any company that is not a member of ABTA. Please go to http://www.ABTA.com to check whether a company is a member of ABTA and for a copy of the Guide to ABTA's Scheme of Financial Protection.

Access to this web site is conditional on your agreement that the contents and all matters which arise between you the customer and Future Travel will be governed by English law.

Future Travel is based in the UK, which is where this particular website has been created and is located.

As a full member of ABTA the Association of British Travel Agents, we are able to offer complete peace of mind to you the customer that your holiday money is safe in our hands. We operate as retail agent for Tour Operators under ABTA number F4247.

Whilst we constantly strive to achieve the highest standards of accuracy using reasonable care and skill, we cannot be held responsible for the content contained within this website. We strongly advise you to check all details relating to your holiday/travel arrangements at the time of booking.

This website is for the purpose of communicating prices and availability, it should therefore not be regarded as an offer, purely as an invitation to treat.

All contracts concluded between Future Travel and you the customer are subject to our standard terms and conditions. A contract is only concluded when we accept your offer by sending you confirmation of our acceptance. Our acceptance is effective when sent by us. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes any other representations. This does not affect your statutory rights as a consumer.

Reference on this website to "our", "we" and "us" are references to Future Travel and The Cooperative Group Limited.

The prices shown on this website are valid at the time of input, however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our sales consultants will confirm the correct price or advise of any amendments before the booking is confirmed.

We reserve the right to withdraw these prices without notice.

All holidays and flights advertised in this website are bound by the relevant Tour Operators terms and conditions and are subject to availability.

We collect information such as name, address and date of birth when an enquiry is generated, or a booking is made. We will use your information for administration, customer services and targeted marketing. In order to fulfil our commitments to you we will disclose your information to our service providers and agents. We may contact you by mail, telephone, fax or email to let you know about any other products, services or promotions that may be of interest to you. If you do not wish to receive marketing or promotional material, please state this to your travel advisor at the time of booking. Please note that the information you enter may be transferred outside the European Economic Area for the purposes of marketing. Any transfer of personal information outside of the European Economic Area is done in circumstances ensuring that the information is processed only in accordance with the Privacy Policy and the UK's Data Protection Act. Please read our "Your Information" Policy Statement at the end of these Terms and Conditions.

Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and routes.

All holiday and flight prices quoted are in pounds sterling and include all taxes unless otherwise stated. Ticket on departure and/or resort transfers charges may apply to selected holidays.

All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport.

If you do need to apply for a new 10 year passport, please do so at least 12 weeks prior to departure. Any children under 16 who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad.

It is your responsibility to be in possession of a valid passport and any Visa that may be necessary. Future Travel will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced for travel.

The person making the booking (lead passenger) must be aged 18 years or over and must accept responsibility for all members of the party travelling.

It is the responsibility of the lead passenger to disclose facts about any passengers that may affect their ability to travel. Particular regard should be paid to the following; a) Criminal Offences (USA Visitors ?? Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking the holiday) and b) previous deportations from the country/countries that you are visiting.

Charges will be incurred for any amendments made to a booking or travel arrangement.

Offers are open to UK residents only.

Future Travel reserves the right to refuse to accept any order placed by you the customer.

The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and the carriers conditions of carriage.

The copyright in the material contained on this site belongs to us or its licensors. The material may only be used for that persons own personal use for non-commercial purposes.




PRICE AND AVAILABILITY INFORMATION

The prices shown on this website are valid at the time of input, however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our sales consultants will confirm the correct price or advise of any amendments before the booking is confirmed. We reserve the right to withdraw these prices without notice. Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and routes. All holiday and flight prices quoted are in pounds sterling and include all taxes unless otherwise stated. Ticket on departure and/or resort transfers charges may apply to selected holidays.

For credit card payment, a fee per person will be applied to all credit /charge card transactions, 1.95% for credit card transactions, 2% charge cards, 3% diners.

Please note that the prices quoted on this website are supplied directly from tour operators. These prices may exclude some mandatory costs such as fuel charges and flight supplements. As members of the Co-operative Travel Trading Group, United Co-op Travel is working to encourage operators to include all unavoidable charges in their quoted prices. We believe this will provide greater transparency and give customers a fairer basis for comparing prices.






LEGAL NOTICE: LINKS TO OTHER SITES

Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider.

Access to a linked site will be subject to that site's own terms and conditions, to which you should refer.

Please note linked or framed sites are not members of ABTA.






LEGAL NOTICE: COMPANY INFORMATION

Nile Cruises 4u is trading name of Future Travel Limited
Future Travel Limited is a subsidiary of Co-operative Group (CWS) Limited.
Registered office:
Hamil Road
Burslem
Stoke on Trent
Staffordshire
ST6 1AJ
Registered in England 3283092
Vat Number: 403 3146 04





INFORMATION ABOUT YOU

Your Information:

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same ("your information"). Your information is collected when you request information from us, contact us (and vice versa)
or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.






OUR USE OF YOUR INFORMATION

(1) We may disclose your information to our service providers (who could be located outside the UK/EEA) for the purpose of providing you with our services, including your flight, holiday or insurance, etc. Only information necessary for this purpose will be disclosed to them. For air travel, it may be a mandatory requirement (imposed on airlines by governments at the point(s) of departure and/or destination) to disclose your information for security and anti-terrorism purposes, or any other purposes which they determine appropriate.

(2) We may use your information for the purposes set out in our data protection registration with the Office of the Information Commissioner, and disclose the same to our "group companies" (i.e. our holding companies and all group companies of our holding companies, for business purposes). We may also disclose your information to companies who act as "data processors" on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies.

(3) Some of your information may be considered "sensitive personal data" under the Data Protection Act 1998. (For example, information relating to health or religion.) We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent - we will do all that is reasonably practicable to draw this to your attention when you first supply us with your information, or at the next available opportunity. By booking your holiday with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are travelling with. For example, if your illness at resort is infectious we may need to make special arrangements for you and also ensure that you do not return with the group immediately. If you do not agree to our use of your information, we cannot do business with you or accept your booking.





DIRECT MARKETING MATERIAL

(1) We may from time to time contact you by post with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our holiday group companies.

(2) You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS or e-brochure) on our website(s) or forms, or to our staff at the time you first supplied us your information.

(3) You may, in addition, indicate your preference regarding receiving third party direct marketing material by post.

(4) If do not wish to receive such information or would like to change your preference, please refer to point (2) of "Your Rights" below.






YOUR RIGHTS

(1) You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.

(2) You have the right to ask in writing not to receive direct marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s) and email(s), using our "unsubscribe e-mail" or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop using your information in this way.

(3) If you would like a list of our group companies or brands, please send us your request to Future Travel, Hamil Road, Burslem, Stoke on Trent, Staffordshire, ST6 1AJ.






Foreign Controls

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

Our website(s) may contain links to other sites not controlled by us.

(1) These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.

(2) These sites may not be members of ABTA and, if not, ABTA protection will not be available. It is your responsibility to check the status of these sites.





SECURITY STATEMENT

We have taken all reasonable steps to have in place appropriate security measures to protect your information.





CHANGES TO OUR POLICY

Any changes to this Policy will be posted on our website and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.





** ACCESSIBILITY

Nile Cruises 4u is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues.

We recommend using Microsoft Internet Explorer 5.5 Service Pack 1 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis.

Links

All links have a 'title' element.

Images

All images used in this site include a descriptive 'alt' element (or 'null' where applicable).

No spacer images have been used.

Although we continue to test and modify our Web sites for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards. If you would like further information about our accessibility statement or if you are experiencing problems accessing our website, please contact colinm@tarsc.net





USEFUL LINKS

JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.

Home Page Reader, a screen reader for Windows. A downloadable demo is available.

Lynx Browser, a free text-only web browser for blind users with refreshable Braille displays.

Links Browser, a free text-only web browser for visual users with low bandwidth.

Opera, a visual browser with many accessibility-related features. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems.

ABTA protection applies to services supplied by Future Travel Ltd but does not apply to services featured on this webstie that are provided by any company that is not a member of ABTA.    The air holidays and flights shown are ATOL protected by the Civail Aviation Authority and we act as agents for licensed operators.  The flight bookings we make are also ATOL protected except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or when your payment is made direct to airlines.  ATOL protection extends primarily to customers who book and pay in the UK.  Click the ATOL logo if you want to know more   
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