Nile Cruises and WOOPRA

WOOPRA.COMWe use the wonderful WOOPRA statistics package here on the Nile Cruises 4u website and find the features are excellent.

If you want to know anything about who is visiting your website, what search term they used to find you, what search engine they used, how many times they have been on your website before, how long they stay, what pages they are looking at, etc, then WOOPRA cannot be beaten. 

The beauty of it is that it is “live” so you can see who is visiting your website whilst they are still on the site.

The reason I mention it is because there is a facility, which I have outlined in red on the screen-capture above, which allows me to “Start A Conversation“.  In other words I can click on that phrase and a window would open up on the visitors screen and I would be able to ask them if they wanted any assistance.

I havent’ done so yet as I am sure they would be taken completely by surprise if I did so and they might feel I was intruding.  However, I would be interested to know if anyone reading this would think that that would be a good facility to offer and whether I should use it to actually offer assistance whilst they are on the site, OR, if you feel it would put people off?

I’d be interested in your thoughts.